Please read these terms carefully before using the Abaya marketplace and placing an order.
By accessing or shopping on the Abaya storefront you agree to be bound by these Terms & Conditions and by our Privacy Policy. If you do not agree with any part of these terms, please do not use the platform. We may update these terms from time to time and continued use of the site means you accept the latest version.
Abaya is a curated marketplace connecting shoppers with independent boutiques. When you create an account you are responsible for keeping your credentials secure and for all activity that takes place under it. Boutiques are responsible for the accuracy of their listings, pricing and the craftsmanship of the pieces they sell.
All prices are shown in Saudi Riyal (SAR) and include applicable taxes unless stated otherwise. Placing an order is an offer to buy, confirmed once payment is captured and the boutique accepts it. We support card payments and Tabby instalments; made-to-order pieces enter production once payment is confirmed.
Delivery is currently available within Saudi Arabia only. Preparation times vary by product. Ready-made items may be returned within 7 days of receipt in their original condition, subject to the return policy. Made-to-order or altered items cannot be returned after production begins unless defective or not as described. We provide a downloadable, printable return shipping label. The seller pays return shipping for defective or incorrect items; the buyer pays for returns of items without defects. There is no restocking fee. After receiving and checking the returned item, refunds are processed within 72 hours to the original payment method.
Return and exchange policyAll content on this platform — including imagery, designs, logos, text and the Abaya name — is owned by Abaya or its boutiques and is protected by intellectual-property law. You may not copy, reproduce or redistribute any content without prior written permission.
Abaya provides the marketplace on an “as is” basis and is not liable for indirect or consequential losses arising from the use of the platform or from products supplied by boutiques. Nothing in these terms limits any rights you have under the consumer-protection laws of the Kingdom of Saudi Arabia.
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